So nice to have a day of rest! 🙂

One thing I forgot to blog about yesterday, that I meant to: Want to know why your coffee at Sbucks cost so much? Read on…

WASTE! That’s one reason. There is LOTS of waste at Sbucks. This is not necessarily a bad thing; it’s just a fact. Probably a fact throughout most of the food service business. Let me explain what I saw in just the first three days working at Sbucks. Four areas of waste that potentially increases the cost of your morning coffee:

  1. We open a case of bananas for the new Vivannos. Its a small case and only contains probably a couple dozen bananas. A new case is delivered every morning so that the bananas are just right. Going through the case first you notice that there are half a dozen or so bananas split open, some just with a slight crack in the skin– these are unusable and must be trashed– waste. Two bananas, that look to be perfectly fine, have something on the outside of the skin. I can’t tell if it’s white mold or some sort of spider web or what. [I’m hoping nothing comes crawling out of the box!] Those two bananas are trashed as well — more waste in the name of quality control.
  2. Brewed coffees, and there are three of them being brewed at any given time, can only be held for 30 minutes. This is new as of this spring when quality control took front and center stage. So, consequently when the timer beeps, you dump any coffee that remains in the carafe and brew more. Megga waste there! But, as a customer, you’re guaranteed a fresh cup every time you visit!
  3. Shots– espresso. Another change in the spring was how the shots are pulled. The machine will pull one at a time or two at a time. There are two machines so you could potentially pull anywhere from one to four at one time. However, it was discovered that the pulling of single shots produced a bitter espresso and that shots should only be pulled in doubles. That’s what “they” say anyhow. So we pull them in doubles. Even if we only need one, we pull two. The unused shot is trashed. If we need three, we pull four. Again, the unused shot– trash. And shots can only be held 10 seconds. So, if you are not immediately ready to pour the shot in a drink, guess what? It’s trash.
  4. Drinks that don’t meet quality control standards in any way whatsoever are of course understandably trashed.

These are just a few things that I have observed in my very brief [so far] stint with Sbucks. I’m sure this is only the very tip of the iceberg and there is much more that I have yet to see.

So, the next time you wonder why a cup of coffee at Sbucks cost so stinking much?!? There’s a reason. It’s all in the name of quality– only the best will do.

Of course, we as Baristas can drink the extra shots 🙂

Tomorrow will be a busy day! I open at 4:45 a.m. and get off at 1:15 p.m. Then a quick pedicure, home to shower and change and it’s off to Kennesaw for dinner with good friends and to see Sari Beri play vball.

I’m supposed to be working on the cold drink side tomorrow– making all those yummy Vivannos and Frappachioons with whipping cream and stuff. mmmmmmm… you know they want you to taste everything you make– tough job!

Tuesday, Sari Beri and I are going to breakfast– Sbucks of course, and then I work from 10:00 a.m. – 2:00 p.m. After that I need to get in a good run!


1 Response to “8.24.08”

  1. 1 Sally August 25, 2008 at 12:43 pm

    that waste would be wonderful for people who like to garden.
    the bannas are excellent food for roses, and the coffee grounds and bannans are wonderful stuff for the compost pile, the make really… good dirt 😉

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