On a recent trip to the Scenic Highway Chick-Fil-A, I heard “Teenage Employee 1” say something to “Teenage Employee 2” that I’m sure is a rare thing to hear at any fast food franchise: “I’m a perfectionist.” I almost spit waffle fry crumbs!
Then later, as a customer came forward to the trash can with her tray, Employee 2 said, “I’ll take care of that for you.” The customer said the customary thank you, then Employee 2 said, “It’s my pleasure.” (instead of a mumbled “uh huh” or “no problem”) Not only that, it sounded 100% sincere.
These are examples of why Chick-Fil-A will continue to do well, no matter what happens to the economy. They pay decent wages so they get good employees. Yes, it may cost a bit more than the other fast food places, but it’s worth it. The food was great and the restaurant was spotless. There’s a nice play area so your children can play.