To help me prepare for getting my Coffee Master I created this kind of cheat chart thing– just something to help me study, kind of like you would in college.
It has 35 of the Starbucks coffees we sell. Our little store certainly does not sell anywhere near all of these and some are seasonal anyhow, but I did want to be as familiar as I could be with all the coffees, so I’ve included them all. It also includes a dozen or so Tazo Teas, but I’m mostly at this point concerned with the coffees.
Each laminated, business-size card includes a picture of the coffee stamp, the name of the coffee [of course], whether it’s Mild, Medium, Bold or Extra Bold, it’s origin, key term, and a brief description on the front. On the back is the food pairing and any other helpful information I could find, like the fact that Caffe Verona is actually 80% Yukon Blend and 20% Italian Roast.
They are all nicely arranged in alphabetical order on a ring and I can keep it tucked away in the pocket of my green apron. If a customer has a question about a particular type of coffee that I don’t know the answer to, I can whip it out and have all this knowledge at my fingertips — KNOWLEDGEABLE!
I showed our district manager last week and he asked that I make him one to show to the regional manager. He was impressed.
I figure the whole thing cost me about $20 to put together. Kind of expensive but priceless to me– it’s such a help. I really wish Starbucks could put something like this in the hands of every barista– especially in little stores like mine where there is no Coffee Master.